Thank you for visiting and shopping at The New Shop. Following are the terms and conditions that constitute our Shipping Policy. All orders placed are processed and delivered within 30 minutes. If we are experiencing a high volume of orders, your order may be delayed by a few hours. Please allow additional time taken for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Charges for your order will be calculated and displayed at checkout along with the bill total. You will receive an order confirmation email once your order has shipped. All charges including tariffs, taxes, delivery charges, etc., are to be borne by the customer. The New Shop is not liable for any products damaged or lost during shipping. If you are not satisfied with the delivery experience or have any issue regarding your order, you are requested to contact us and we shall take appropriate steps to resolve the issue. The New Shop has no refund or cancellation policy. Goods once sold will not be taken back. We may send you a replacement of the good depending on the condition of the good. The replacement discretion shall solely lie with The New Shop.